Terms of service
Welcome to La Madre Tuya Toys ("La Madre Tuya Toys," "Company," "we," "our," or "us"), a brand owned and operated by Zaira Collazo, LLC.
These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our products.
1. Company Information
La Madre Tuya Toys is owned and operated by:
Zaira Collazo, LLC
511 Glencorse Drive
Simpsonville, SC 29680
Email: hello@lamadretuyatoys.com (or your preferred contact email)
2. Products
La Madre Tuya Toys specializes in collectible, educational, nostalgic, and novelty toys, games, and related merchandise.
We make every effort to accurately display product descriptions, images, pricing, and availability. However, colors and product appearance may vary depending on your device or manufacturer packaging.
We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.
3. Orders and Acceptance
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Cancel orders suspected of fraud or unauthorized activity
- Correct pricing, inventory, or product description errors
If an order is canceled after payment has been processed, a full refund will be issued to the original payment method.
4. Pricing and Payment
All prices are listed in U.S. Dollars (USD).
Prices are subject to change without notice.
Payment must be successfully processed before an order is shipped.
Applicable sales tax will be collected where required by law.
5. Shipping
Shipping times are estimates only and are not guaranteed.
La Madre Tuya Toys is not responsible for delays caused by:
- Shipping carriers
- Weather events
- Customs processing
- Incorrect customer shipping information
Risk of loss transfers to the customer once the order has been transferred to the shipping carrier.
6. Returns and Refunds
Returns and refunds are governed by our Return Policy.
Customers should review the Return Policy before making a purchase.
Products returned in violation of our Return Policy may be denied.
7. Intellectual Property
All content on this website, including:
- Logos
- Branding
- Product descriptions
- Images
- Graphics
- Videos
- Website content
is the property of Zaira Collazo, LLC and/or its licensors and is protected by intellectual property laws.
No content may be copied, reproduced, distributed, or used without written permission.
8. Product Safety
Many products sold by La Madre Tuya Toys are intended for children; however, some collectibles and specialty items may contain small parts and may not be suitable for children under three (3) years of age.
Customers are responsible for reviewing age recommendations and safety warnings before use.
Adult supervision is recommended when appropriate.
9. Disclaimer of Warranties
Products and services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Zaira Collazo, LLC disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
10. Limitation of Liability
To the fullest extent permitted by law, Zaira Collazo, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Website use
- Product use
- Order delays
- Website interruptions
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Governing Law
These Terms shall be governed by the laws of the State of South Carolina without regard to conflict of law principles.
Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in South Carolina.
12. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective immediately upon posting to the website.
Continued use of the website constitutes acceptance of the revised Terms.
13. Contact Us
For questions regarding these Terms, please contact:
La Madre Tuya Toys
A Brand of Zaira Collazo, LLC
511 Glencorse Drive
Simpsonville, SC 29680
Email: hello@lamadretuyatoys.com