Contact information

Customer Support and Contact Information

La Madre Tuya Toys values excellent customer service and strives to respond to all inquiries in a timely manner.

If you have questions regarding an order, product information, shipping, returns, or these Terms of Service, please contact us using the information below:

La Madre Tuya Toys
A Brand of Zaira Collazo, LLC
Email: lamadretuyadesigns@gmail.com

We aim to respond to customer inquiries within 1-3 business days. Response times may be longer during holidays, promotions, or periods of high order volume.

To help us assist you more efficiently, please include your order number and the details of your inquiry when contacting us.

We reserve the right to communicate with customers via email regarding orders, returns, refunds, product inquiries, and other matters related to purchases made through our store.